About Kanchan Khera

Kanchan Khera is the Founder and CEO of Zykrr, an AI-driven experience management platform that helps organizations enhance customer and employee engagement through data intelligence and predictive analytics. With over two decades of experience in customer insights, digital transformation, and business strategy, she previously held senior leadership roles at McKinsey & Company, including Global Head of Survey Solutions & Insights and Agile Transformation Lead. A graduate of the University of London and IIM Bangalore’s Executive Management Programme, Kanchan combines strategic vision with a strong belief in human-centered innovation. Under her leadership, Zykrr has grown into a trusted partner for enterprises seeking to transform feedback into measurable business outcomes.