Dr. Özlem Yıldırım is a dynamic and patient-centered leader with extensive experience in improving healthcare outcomes across various settings. She possesses deep expertise in quality improvement, risk management, healthcare safety, human factors engineering, and project management, consistently driving transformative results. Her proficiency in process optimization, development of quality and safety plans, performance audits, and regulatory compliance has contributed to enhanced operational efficiency. Through training and mentorship, she bridges theoretical knowledge with practical application, excelling in multicultural and multinational environments.
A Joint Commission International (JCI) Surveyor, Dr. Yıldırım brings a strong foundation in healthcare quality and safety standards. Her leadership is characterized by strategic decision-making, effective prioritization, and the ability to foster cross-functional collaboration. She leverages her interpersonal and communication skills to boost team productivity, overcome challenges, and secure stakeholder buy-in. With a steadfast commitment to excellence and continuous improvement, she remains a valuable asset to any healthcare organization.