PRE-CONFERENCE WORKSHOPS
Venue: Apollo Hospitals
1. Facility Management and Safety
Objectives & Take-aways: Health care organizations work to provide safe, functional, and supportive facilities for patients, families, staff, and visitors. To reach this goal, the physical facility, medical and other equipment, and people must be effectively managed. In particular, management must strive to reduce and control hazards and risks; prevent accidents and injuries; and maintain safe conditions. This interactive workshop aims at imparting expert learning and techniques to the participants, with examples of best practices in the field. During this session, you will learn why facility management and safety is important and the impact it has on the quality and safety of care you deliver.
Who can attend: Hospital Engineers, Facility Maintenance Staff, Biomedical Engineers, Safety Officers, Fire Workers, Quality and Operations Teams
Pedagogy: Interactive presentations, group discussions, case studies, mock exercises, field visit
Session Plan:
2. Clinical Audits & Clinical Pathways
Objectives & Take-aways: Clinical Audit is a quality process that seeks to improve patient care and outcomes through systematic review of care against explicit criteria and the implementation of change. Clinical audits are universally used as a tool to improve the quality of patient care. Clinical pathways/guidelines are systematically developed statements to assist practitioner decisions about appropriate clinical interventions for specific circumstances. This practical workshop is specifically designed to assist the participants in understanding the various aspects of clinical audits and pathways in detail. Besides the fundamental aspects, the participants will learn the advance techniques of conducting clinical audits and implementing clinical pathways for monitoring and standardizing the clinical care processes during this session.
Who can attend: Medical and Nursing Leaders, Clinical Supervisors, Doctors, Nurses, Quality Teams
Pedagogy: Interactive presentations, group discussions, case studies, mock exercises
Session Plan:
3. Effective Hospital Operations and Service Excellence
Objectives & Take-aways: Operational and Service excellence continuously looks to embed the principles of continuous quality improvement, empowering the staff to deliver safe, high quality and reliable care of patients. Practices to provide improved patient experience, enhanced staff satisfaction and adopting proven methodologies from leading players across the world offers a powerful opportunity for organization-wide change. This workshop aims to understand the operational efficiency, innovations and digitalization and methods to manage the entire spectrum of patient satisfaction. You will learn the operational nitty-gritties along with quite a few best practices and novel techniques adopted in reputed organizations.
Who can attend: CEO, COO, Hospital Leaders, Operations Manager and Staff, Service Line Managers, Quality Teams
Pedagogy: Interactive presentations, group discussions, case studies, mock exercises
Session Plan:
4. Risk Management in Hospitals
Objectives & Take-aways: Risk management is essential to the quality and safety of patient care, treatment, and services within an organization. There are many types of risks in a hospital setting; for example, risks can include those associated with clinical care and patient safety, such as diagnostic, surgical, or medication errors; risks associated with the environment, such as hazardous conditions; risks associated with operations, such as plans for achieving the hospital’s goals; or risks associated with compliance to standards of care and adherence to laws and regulations. Hospitals need to adopt a proactive approach to risk management that includes developing risk mitigation strategies, with the goal being to reduce or eliminate the potentially harmful impact of known or possible risks. This workshop will help participants to understand the essential elements, i.e. risk identification, prioritization, reporting, analysis and management.
Who can attend: Hospital Leaders, Departmental Heads, Operational Staff, Quality Teams
Pedagogy: Interactive presentations, group discussions, case studies, mock exercises
Session Plan:
5. Medication Safety Framework
Objectives & Take-aways: Medications are a critical component of the care provided to patients and are used for diagnostic, symptomatic, preventive, curative, and palliative treatment and management of diseases and conditions. A medication system that supports optimal medication management must include processes that support safe and effective medication use. This workshop aims to impart practical understanding of medication safety systems to participants, along with important aspects of antimicrobial stewardship program.
Who can attend: Doctors, Nurses, Pharmacy Staff, Clinical Pharmacologists, Microbiologists, Infection Control Staff, Quality Teams
Pedagogy: Interactive presentations, group discussions, case studies, mock exercises, quiz
