Lisa McKenzie, BPhysio(Hons), MHA, GAICD, has more than 20 years experience across health, aged care, disability, and community sectors. This includes leading large-scale strategies to transform the delivery of health care and sustain impactful improvements across multiple organisations, communities and countries. Currently Lisa is a Vice President at the Institute for Healthcare Improvement (IHI) where she leads a team across the Asia Pacific to support regional partners improve the design of health systems and achieve better outcomes for the populations they serve. She is also a Board Director at a community health organisation; a retirement community and aged care home services provider; and is an Independent Advisor for a disability services provider. Lisa has a Masters of Health Administration, a clinical background in physiotherapy and is a graduate of the Australian Institute of Company Directors.