Date: 29th January | Venue: Hyderabad

These workshops precede the International Health Dialogue 2026 (IHD) Conference and are designed to transform ideas into actionable strategies across healthcare domains. Each workshop runs in parallel from 9:00 AM to 5:00 PM and is led by expert speakers.

Transforming Clinical Care through Process Redesign
How process improvement and workflow redesign drive efficient, effective, and patient-centered care.

Learning Objectives:

• Understand how clinical process redesign can improve clinical care delivery, safety, and patient outcomes.
• Explore tools and methods for mapping, analyzing, and optimizing clinical workflows.
• Identify ways to reduce delays, eliminate redundancies, and enhance patient engagement.
• Apply process improvement frameworks to real-world hospital scenarios.

Detailed Agenda:

Time	Session Title	Session Description / Activity
09:00 – 09:15	Welcome & Context Setting	Overview of the workshop goals — why process redesign is essential for clinical excellence.
09:15 – 10:00	Identifying Inefficiencies in Care Delivery	Real-world examples of delays, redundant steps, and communication gaps affecting patient outcomes.
10:00 – 10:45	Mapping Clinical Pathways	Techniques to standardize workflows and reduce variability across teams and departments.
10:45 – 11:00	Tea Break	-
11:00 – 12:00	Clinical Decision Support and Handoff Communication	Building reliability through SBAR, structured communication, and digital support systems.
12:00 – 12:30	Case Study 1: Acute Care Pathway Transformation	Example from emergency-to-ICU or oncology care — process improvement outcomes.
12:30 – 13:30	Lunch Break	-
13:30 – 14:30	Lean Tools in Clinical Settings	Applying Lean, PDSA, and rapid-cycle improvements in clinical micro-systems.
14:30 – 15:15	Patient Engagement and Self-Reliance	Designing processes that empower patients: education, automation, and feedback systems.
15:15 – 15:30	Tea Break	-
15:30 – 16:15	Group Exercise: Redesign a Care Process	Participants reimagine a clinical workflow (e.g., chemotherapy initiation, pre-op clearance).
16:15 – 16:45	Case Study 2: Coordinated Multidisciplinary Care	Lessons from collaborative care models — reducing touchpoints and improving continuity.
16:45 – 17:00	Closing Reflections	Key takeaways and action plan for implementation.

Designing spaces that prevent harm and protect lives.

Learning Objectives:

• Identify risk zones in hospital infrastructure planning.
• Understand facility safety from a multi-disciplinary viewpoint.
• Integrate fire, electrical, and biomedical safety in design stages.
• Create a proactive design checklist for new or renovated facilities.

Detailed Agenda:

Time	Session Title	Session Description / Activity
09:00 – 09:15	Welcome & Introduction	Setting the tone and context.
09:15 – 10:15	Risk Mapping in Facility Design	How to identify and mitigate design-stage risks.
10:15 – 11:00	Safety by Design: Infection Control and Ergonomics	Integrating preventive measures in layout planning.
11:00 – 11:15	Tea Break	-
11:15 – 12:30	Building Safety & Engineering Controls	Fire safety, electrical layouts, air-handling units, and safe exits.
12:30 – 13:30	Lunch Break	-
13:30 – 14:30	Mock Blueprint Analysis	Interactive review of a sample floor plan for hazard identification.
14:30 – 15:15	Regulatory & Accreditation Perspectives	Ensuring compliance with NABH, NBC, and safety codes.
15:15 – 15:30	Tea Break	-
15:30 – 16:45	Facility Walkthrough Simulation	Virtual case exercise with participant inputs.
16:45 – 17:00	Closing Remarks	Checklist distribution and final discussion.

Empowering nurses to lead safety and elevate patient experience.

Learning Objectives:

• Recognize the evolving leadership role of nurses in safety culture.
• Develop frameworks for nursing-led quality improvement initiatives.
• Enhance communication and teamwork for better patient experience.
• Learn tools for continuous professional and process improvement.

Detailed Agenda:

Time	Session Title	Session Description / Activity
09:00 – 09:15	Welcome and Icebreaker	Setting objectives and introducing participants.
09:15 – 10:15	Nursing Leadership in Patient Safety	Exploring how nurses can drive safety outcomes.
10:15 – 11:00	Clinical Excellence Indicators	Key metrics and methods to monitor nursing outcomes.
11:00 – 11:15	Tea Break	-
11:15 – 12:30	Communication, Compassion, and Care	Interactive discussion on patient experience and empathy.
12:30 – 13:30	Lunch Break	-
13:30 – 14:30	Building a Culture of Continuous Learning	Training, mentorship, and peer learning initiatives.
14:30 – 15:15	Simulation: Nursing Risk Scenario	Participants engage in a realistic safety scenario.
15:15 – 15:30	Tea Break	-
15:30 – 16:45	Nursing Innovation Lab	Group activity to redesign nursing workflows for efficiency.
16:45 – 17:00	Summary and Closing	Reflections and takeaways.

Fostering workforce well-being and engagement in healthcare.

Learning Objectives:

• Recognize the importance of people-centric leadership in healthcare organizations.
• Explore strategies to enhance employee engagement and well-being.
• Develop methods to promote psychological safety and empathy at work.
• Understand the “Second Victim” phenomenon and organizational responses.
• Create action plans to strengthen a caring, resilient workforce culture.

Detailed Agenda:

Time	Session Title	Session Description / Activity
09:00 – 09:15	Welcome and Introduction	Setting expectations and group introduction.
09:15 – 10:15	People-First Leadership	Exploring empathy, inclusion, and accountability in leadership.
10:15 – 11:00	Well-Being and Burnout Prevention	Identifying stressors and institutional interventions.
11:00 – 11:15	Tea Break	-
11:15 – 12:30	Employee Engagement Frameworks	Case-based exploration of engagement and motivation models.
12:30 – 13:30	Lunch Break	-
13:30 – 14:30	Psychological Safety in Teams	Interactive group exercise on trust and communication.
14:30 – 15:15	Culture of Care for Caregivers	Building institutional support systems and recognition programs.
15:15 – 15:30	Tea Break	-
15:30 – 16:45	Group Reflection and Strategy Building	Participants develop action plans for improving engagement.
16:45 – 17:00	Closing Circle	Commitment sharing and wrap-up.