Dr. Saurabh Lall is a doctor turned astute management professional with experience across functions to optimise the value chain of business in Healthcare. With exceptional multi-faceted experience in Healthcare Management at top-notch hospitals, he has contributed his expertise towards Medical Excellence, Service Excellence, Quality, Sales & Marketing, Information Technology, Vendor Management, Med-Tech, Out-of-Hospital/Home Care Services, Medical Tourism, Operations Management, Brand Management, Training & Customer Service & Human Resource. As a keen observer of market trends, Dr. Lall has been pivotal in driving forces towards expanding markets for running profitable businesses.
Dr. Saurabh Lall has been groomed to the proficiency of managing business operations encompassing conceptualization & executing strategies for successful activation of hospital operations. He is an impressive communicator with honed interpersonal, team building, negotiation, presentation and analytical skills & has driven extensive Innovation & Change Management in areas of Service Excellence, Patient Experience & Digitisation of Healthcare. Dr. Lall has mobilised methodologies & processes to achieve Patient Delight through excellent Service Delivery & Recovery & has been a part of the Core Committees of JCI, NABH & other bodies, subsequently leading to successful accreditations in the organisations he has worked for.