Mr. Harkaran Singh Sahni

A seasoned Healthcare and Telecom industry professional with almost 17 years of experience in the domain of Customer service, Patient Experience,  Sales and marketing, Hospital Operations & Service excellence. In my professional career have worked and created various milestones with few key market-leading brands like Medanta- The Medicity, Fortis Healthcare, Vodafone India and Bharti Airtel. Having special expertise in improving Operations, Process enhancements, Cost optimisation, Digitization, and creating customised CRM, Voice of Customer/ Feedback mechanisms across various organisations.