Workshop 1: Turning Ideas into Action
Date: 29th January | Venue: Hyderabad
These workshops precede the International Health Dialogue 2026 (IHD) Conference are designed to transform ideas into actionable strategies across healthcare domains. Each workshop runs in parallel from 9:00 AM to 5:00 PM and is led by expert speakers.
Transforming Clinical Care through Process Redesign
How process improvement and workflow redesign drive efficient, effective, and patient-centered care.
Learning Objectives:
- Understand how clinical process redesign can improve clinical care delivery, safety, and patient outcomes.
- Explore tools and methods for mapping, analyzing, and optimizing clinical workflows.
- Identify ways to reduce delays, eliminate redundancies, and enhance patient engagement.
- Apply process improvement frameworks to real-world hospital scenarios.
Detailed Agenda:
| Time | Session Title | Session Description / Activity |
|---|---|---|
| 09:00 – 09:15 | Welcome & Context Setting | Overview of the workshop goals — why process redesign is essential for clinical excellence. |
| 09:15 – 10:00 | Identifying Inefficiencies in Care Delivery | Real-world examples of delays, redundant steps, and communication gaps affecting patient outcomes. |
| 10:00 – 10:45 | Mapping Clinical Pathways | Techniques to standardize workflows and reduce variability across teams and departments. |
| 10:45 – 11:00 | Tea Break | - |
| 11:00 – 12:00 | Clinical Decision Support and Handoff Communication | Building reliability through SBAR, structured communication, and digital support systems. |
| 12:00 – 12:30 | Case Study 1: Acute Care Pathway Transformation | Example from emergency-to-ICU or oncology care — process improvement outcomes. |
| 12:30 – 13:30 | Lunch Break | - |
| 13:30 – 14:30 | Lean Tools in Clinical Settings | Applying Lean, PDSA, and rapid-cycle improvements in clinical micro-systems. |
| 14:30 – 15:15 | Patient Engagement and Self-Reliance | Designing processes that empower patients: education, automation, and feedback systems. |
| 15:15 – 15:30 | Tea Break | - |
| 15:30 – 16:15 | Group Exercise: Redesign a Care Process | Participants reimagine a clinical workflow (e.g., chemotherapy initiation, pre-op clearance). |
| 16:15 – 16:45 | Case Study 2: Coordinated Multidisciplinary Care | Lessons from collaborative care models — reducing touchpoints and improving continuity. |
| 16:45 – 17:00 | Closing Reflections | Key takeaways and action plan for implementation. |
Workshop 2: Creating a Safe Facility Blueprint
Designing spaces that prevent harm and protect lives.
Learning Objectives:
- Identify risk zones in hospital infrastructure planning.
- Understand facility safety from a multi-disciplinary viewpoint.
- Integrate fire, electrical, and biomedical safety in design stages.
- Create a proactive design checklist for new or renovated facilities.
Detailed Agenda:
| Time | Session Title | Session Description / Activity |
|---|---|---|
| 09:00 – 09:15 | Welcome & Introduction | Setting the tone and context. |
| 09:15 – 10:15 | Risk Mapping in Facility Design | How to identify and mitigate design-stage risks. |
| 10:15 – 11:00 | Safety by Design: Infection Control and Ergonomics | Integrating preventive measures in layout planning. |
| 11:00 – 11:15 | Tea Break | - |
| 11:15 – 12:30 | Building Safety & Engineering Controls | Fire safety, electrical layouts, air-handling units, and safe exits. |
| 12:30 – 13:30 | Lunch Break | - |
| 13:30 – 14:30 | Mock Blueprint Analysis | Interactive review of a sample floor plan for hazard identification. |
| 14:30 – 15:15 | Regulatory & Accreditation Perspectives | Ensuring compliance with NABH, NBC, and safety codes. |
| 15:15 – 15:30 | Tea Break | - |
| 15:30 – 16:45 | Facility Walkthrough Simulation | Virtual case exercise with participant inputs. |
| 16:45 – 17:00 | Closing Remarks | Checklist distribution and final discussion. |
Workshop 3: Nursing Excellence in Action
Empowering nurses to lead safety and elevate patient experience.
Learning Objectives:
- IRecognize the evolving leadership role of nurses in safety culture.
- Develop frameworks for nursing-led quality improvement initiatives.
- Enhance communication and teamwork for better patient experience.
- Learn tools for continuous professional and process improvement.
Detailed Agenda:
| Time | Session Title | Session Description / Activity |
|---|---|---|
| 09:00 – 09:15 | Welcome and Icebreaker | Setting objectives and introducing participants. |
| 09:15 – 10:15 | Nursing Leadership in Patient Safety | Exploring how nurses can drive safety outcomes. |
| 10:15 – 11:00 | Clinical Excellence Indicators | Key metrics and methods to monitor nursing outcomes. |
| 11:00 – 11:15 | Tea Break | - |
| 11:15 – 12:30 | Communication, Compassion, and Care | Interactive discussion on patient experience and empathy. |
| 12:30 – 13:30 | Lunch Break | # |
| 13:30 – 14:30 | Building a Culture of Continuous Learning | Training, mentorship, and peer learning initiatives. |
| 14:30 – 15:15 | Simulation: Nursing Risk Scenario | Participants engage in a realistic safety scenario. |
| 15:15 – 15:30 | Tea Break | - |
| 15:30 – 16:45 | Nursing Innovation Lab | Group activity to redesign nursing workflows for efficiency. |
| 16:45 – 17:00 | Summary and Closing | Reflections and takeaways. |
Workshop 4: People First, Always
Fostering workforce well-being and engagement in healthcare.
Learning Objectives:
- Recognize the importance of people-centric leadership in healthcare organizations.
- Explore strategies to enhance employee engagement and well-being.
- Develop methods to promote psychological safety and empathy at work. Understand the “Second Victim” phenomenon and organizational responses to support affected staff.
- Create action plans to strengthen a caring, resilient workforce culture.
Detailed Agenda:
| Time | Session Title | Session Description / Activity |
|---|---|---|
| 09:00 – 09:15 | Welcome and Introduction | Setting expectations and group introduction. |
| 09:15 – 10:15 | People-First Leadership | Exploring empathy, inclusion, and accountability in leadership.Understanding how leadership behavior shapes organizational culture and resilience. |
| 10:15 – 11:00 | Well-Being and Burnout Prevention | Identifying stressors and institutional interventions.Discussion on self-care, workload balance and peer recognition. |
| 11:00 – 11:15 | Tea Break | - |
| 11:15 – 12:30 | Employee Engagement Frameworks | Case-based exploration of engagement and motivation models.Identifying strategies to improve morale, trust, and ownership. |
| 12:30 – 13:30 | Lunch Break | - |
| 13:30 – 14:30 | Psychological Safety in Teams | Interactive group exercise on trust, communication, and shared accountability. Participants identify barriers to open dialogue and ways to foster mutual respect. |
| 14:30 – 15:15 | Culture of Care for Caregivers | Building institutional support systems, recognition programs, and peer-support structures. Introduction to the “Second Victim” concept—understanding the emotional and professional impact of adverse events on caregivers, and designing psychological support pathways for healing and reintegration. |
| 15:15 – 15:30 | Tea Break | - |
| 15:30 – 16:45 | Group Reflection and Strategy Building | Participants develop action plans for improving engagement and workforce well-being. Includes guided discussion on implementing second victim support programs, establishing peer-mentoring systems, and crisis-debriefing models to sustain compassionate care cultures. |
| 16:45 – 17:00 | Closing Circle | Commitment sharing and wrap-up. |
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Call: Phone no: +91 84339 15969
Email: patientsft@gmail.com | www.patient-safety.co.in